We don't allow refunds, only exchanges or store credit, this includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.
If the product you received is deemed defective your order is eligible for a return or exchange.
We thank you for understanding this policy!
We apologize for the mix-up and want to ensure you get the right item as quickly as possible. Check the website for items you want to exchange, to see availability and if the item you want to exchange is sold out please look for secondary options or wait for restock.
Exchange time frame is 10 days from customer receiving product date.
Please send package back with the same name that's under the order numbers
All returns must include a note that must state four things:
1. The order number
2. Reason for return
3. The items descriptions you want to exchange for
4. Your Email & address and current phone number
STORE CREDIT CODES:
All store credit are emailed including the code with the time frame it can be used, and the date it expires, Once your store credit expires, it can be renewed one time, credit last for 3 weeks from when it is emailed to you. If you let the credit code expire after renewal there's nothing else we can do. Thank you
WHEN WILL MY ORDER BE SHIPPED?
For International shipping please allow an additional 7-21 business days.
Orders placed on the weekend and holidays are processed on the next business day.
My order says delivered but I have not received it, what should I do?
USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.
Shipping Address Issues
DISCIPLINE ABOVE DESIRES WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.
It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.
If your order is returned to our facility by USPS due to any address discrepancies you will be completely refunded.